Professional, friendly and an excellent job done. The dealership is immaculate, and the restrooms are exceptionally clean. I was extremely impressed when I showed up for my service appointment that Sean remembered I don't like anyone in my car that wears Cologne That's pretty good service!
Ed at Valley Lexus always makes it a good experience. My wait time is minimal and I am able to get a great loaner car "Lexus" so I can stay on the go! My car is so well taken care of and comes back sparkling clean too!
Terrific people.... always willing to help.... super clean lobby/waiting area..... everyone very friendly....outstanding clear communication from everyone.... a great group of technicians as well!!!
This dealership is well organized, comfortable waiting area, accommodating and very customer service oriented. Ed, the Service Agent accurately presented the service details, repair time and cost. Due to the length of the service I was provided a loaner vehicle. No surprises, great experience.
Knowledgeable and timely. Always more than helpful and makes my experience seamless! My car comes back to me looking brand new. I Love Valley Lexus
Service Department is great. Service Advisor Ruben is (Top Notch) Outstanding in the field.
Ed is the best. He always help us in everything we need. Thanks again. T. H. A. N. K. Y. O. U. A. G. A. I. N
There service department is great. Most especially Ruben Garza service advisor.
Very friendly. He answered all my questions and knowledgeable. Awesome service. I would highly recommend family and friends. I appreciated the no pressure tactic. Will consider buying my next vehicle here again.