I have been going to this dealership for the 0 past 7 years; I’ve received superb service including the service received this past Tuesday.
I’ve had the pleasure of working with Ruben, Service Advisor, over the past 5 years. He’s quietly friendly, thorough and helpful. At this last visit, he brought in a young service technician, who explained the exact problem with my tire. It was great to hear it from the expert, and great that Ruben brought him to me. In my typical service appointments, I haven’t been picky about choosing a service Advisor, but now, I think I will always stick with Ruben, if available.
I have been a customer since 1998 and have always had great service. The service is always done with great care and professionalism. Valley Lexus and Ruben are great !
Sam was very helpful when I brought my car in on the weekend for low oil. He found I needed the 90,000 mile check up and gave me a rental car. It took 2 days to get the parts and finish the job, and I used the rental car until the job was done. I was glad to get everything done that was needed. I was very grateful.
My service at Valley Lexus was professional, friendly and efficient as always. Sam Albazi was helpful, kind and communicated well. Valley Lexus is a full service company which I totally appreciate.
Eddie was outstanding. He told us what we needed to know about the Lexus 350 before buying it. And also told us we can call him at anytime with questions. Great customer service.
Thank you .